SHIPPING Order processing time is 2 days. If the order is placed after 12pm, it will be processed the next working day. For deliveries within the UAE please allow 2-4 days. For postal deliveries, please include your full address including your PO Box number. For deliveries to countries within the GCC, please message us ('message shop' button on this page) and we'll be happy to ship to you! SPECIAL REQUESTS If you have any special requests, please contact us on [email protected]
and we'll be happy to look into it. THE CAT BALL The Cat Ball® and Cat Canoe® have been tried and tested by thousands of cats across the globe. We're sure your cats are going to love them so no refunds :) SPECIAL CARE INSTRUCTIONS FOR THE SHARK CAT BALL We strongly recommend using a front loading washing machine (or a machine that does not have an agitator). - Turn shark inside out, remove excess hair (turning inside out will help to protect the eyes and fins). - Use cold water. - Do not ever, ever, bleach sharks. Sharks do not like bleach - If your machine has an agitator, wash the shark alone. All alone. - Dry the shark on low, leaving it still inside out. - Shark fins can be carefully ironed, but do not ever iron the shark body.