FAQ

You’ve got questions—yalla, we’ve got answers. Whether you’re wondering about shipping times, return policies, how to become a retail partner, or what makes our products so special, you’re in the right place.

General

  • Little Majlis is a homegrown brand established in the United Arab Emirates in 2012.

    We have a love for creativity and beautiful things and authentic Gulf gifts is what we do best.

    • Emirati designed illustrations
    • Made in UAE where ever possible.
    • Ethically designed & produced gifts
    • Promotes Khaleeji (Gulf) visual culture
    • Empowers local artisans and businesses
  • The Emirati Majlis (‘council’ or ‘assembly’) has been an essential part of the social and political life in the United Arab Emirates for generations, serving as a forum for the community to interact, discuss issues and to teach youth traditions and culture through story telling and poetry; traditionally the womens majlis also contributed to imparting traditional craft skills.  Today, majalis are just as important as they’ve always been, with many Emiratis having a small majlis in their home.

    In a nation where physical culture and heritage is not always obvious, the majlis and its hospitality, sense of community and storytelling can help inspire the future by looking at the past. Little Majlis products spark curiosity in a subtle way, and therefore prompt conversations, encourage human connection and highlight tradition, just as the majlis does in Emirati culture

  • Little Majlis’ products are designed in the United Arab Emirates using graphics by female Emirati designers that we admire very much!

    Our visual culture products have sustainablity creditentials throughout the design, production and supply process. With an emphasis on functional and where ever possible #madeinUAE gifts, we also source the majority of our materials locally.

    Materials used for stationery items are generally made of either recycled or recyclable paper without lamination. Camel leather is sourced from a UAE environmentally friendly factory that does not use any solvents in production and therefore VOC (Volatile Organic Compounds) emissions are kept to an extremely low level. We don’t promote the use of non plant based vegan leather (we try to avoid PU leather). If cello packaging is a requirement to protect the product in store we use a product made of compostable type.

    Our design and packaging contributes to the story telling of the product. Packaging is kept to a minimum, and is adapted to suit the shelf life and context of the product placement (e.g. anticipated footfall and handling); we like to achieve desirable products with reasonable pricepoints, without compromising on quality.

    Most of our products are also made locally and they are all ethically hand and/or workshop made. Because of our production methods, there may be slight variation between products of the same type. We like to think it adds to their charm!

  • You can shop Little Majlis’ classic gift collection online here 24/7. You can choose to pay via credit/debit card, paypal, tabby (in installments) or cash on delivery (UAE deliveries only) and your order will be sent to you by courier.

    All prices at littlemajlis.com are quoted in UAE Dirhams (AED) and include VAT.

    You can find our products in some speciality stores in the UAE. Please see our list of stockists here.

    We can also offer corporate gifting services, where we offer business excellent rates for bulk orders. Find out more here.

  • Little Majlis doesn’t have a dedicated store, but you can shop online with international courier delivery or alternatively, visit one of our UAE based stockists. Please see our list of stockists here.

    We also take part in pop-up events from time to time, so sign up to our newsletter and keep an eye on our social media pages for updates.

  • Please feel free to email us at hello@littlemajlis.com or message us via the contact page to get in touch with any questions about our collection and the services we offer.

  • You are welcome to update your email address, password and other details relating to your Little Majlis member account anytime.

    To make changes, please log in at littlemajlis.com

  • Little Majlis does wholesale merchandise to other retailers, and offers corporate rates to approved partners.

    Please feel free to email us at hello@littlemajlis.com or message us via the 'contact' page for more information about becoming a retail or corporate partner.

Shopping

  • As a registered customer, you have access to some great perks. Your delivery addresses are saved, making checking out a breeze and you can see and track your order history logged in your account. By registering, you’re also on the list to receive news, special offers and discounts. It’s a good place to be!

    If you do not have a registered account with us, you can choose if you prefer to register when prompted or to checkout as a guest.

    In both cases, you will need to enter the details necessary to complete your order (i.e. your delivery information and email address). Ensure that all of your address, order and payment details are correct and then confirm your order

    If you have any questions on this process, or have any difficulties placing an order, you can contact us and we’ll be happy to help you.

  • When you have placed an order successfully you will receive an order confirmation email from us. If you have not received this email, please check your junk or spam mail filter.

    If you paid via paypal or credit/debit card, you will also receive a receipt of payment by email from them.

    We will email you again when your order has been dispatched for delivery.

  • Sorry habibi, gift vouchers are not currently available but please contact us with any special gifting requirements you have.

  • If you’re sending your order directly to someone as a gift, we’re more than happy to wrap it for you before shipping, free of charge .

    We wrap all our online orders in bespoke little majlis tissue paper, so it looks cute regardless!

    If you’d like gift wrapping, please add details in the ‘order notes’ field at the checkout.

  • If you’re lucky enough to have a Little Majlis coupon, enter your coupon code at the checkout. The discount will be applied to the product price, excluding shipping. Coupons are applicable for full price items only. Items on sale are excluded.

  • For corporate, trade and wholesale orders, please email us at hello@littlemajlis.com or message us via the 'contact us' page for more information.

  • Are you interested in becoming a Little Majlis wholesale partner?

    We're always on the look out for like minded retail partners. If you are interested in becoming a wholesaler of our visual culture gifts, contact us, we'd love to hear from you.

    Email us at hello@littlemajlis.com or message us via the 'contact us' page for more information.

  • Little Majlis dont't have their own stand alone stores.

    We have a carefully selected network of retail partners, ensuring that you can shop for the best gifts for your Little Majlis, in good company.

    Find your most convenient Little Majlis stockist here

  • When shopping online at littlemajlis.com, you can choose to pay for your order via credit/debit card, paypal, tabby (in installments) or with cash on delivery (COD). Please choose your preference at the checkout.

    Payments via credit/debit card and COD are in UAE Dirhams (AED). Payments via paypal are converted to US Dollars.

    Please note, currently payment via COD is only available to UAE based customers.

  • At Little Majlis, we take care to protect your privacy and secure your information. We will not disclose your personal details to any third parties.

    We use Telr and Paypal payment gateways to keep your information safe and inaccessible to other internet users. Your card information is encrypted by our payment providers and not saved by littlemajlis.com.

    For all other information about Little Majlis and this website, please see our terms.

  • VAT is included in Little Majlis’ product prices which are listed here at littlemajlis.com, in accordance with UAE laws.

    Little Majlis is a VAT registered company in the UAE. You will receive a sales invoice with your order confirmation email and please contact us via the link at the bottom of this page if you would like a copy of the tax invoice.

Shipping & Delivery

  • Little Majlis ships orders by Aramex courier throughout the UAE and internationally.

    We will send you an email confirming when we have dispatched your order and you should receive a text message from Aramex when your delivery is on the way.

    Delivery charges will be automatically calculated at the checkout page. All product prices quoted are inclusive of VAT within the UAE, but exclude any import duties and taxes which are levied once the package reaches your country. Please note that a street address and local phone number are required for delivery.

  • We aim to dispatch your order within 24 hours (excluding weekends and UAE public holidays), but usually sooner. Delivery will normally take 2 working days to a UAE city limits address from the moment you place your order.

    We do everything we can to meet the delivery times but occasionally delivery times may be affected by factors beyond the control of Little Majlis and therefore cannot be guaranteed.

    Domestic shipping can take up to 5 business days.

    Foreign shipping could take up to 14 business days.

    Due to global supply chain challenges, shipping times could be longer than usual.

  • Little Majlis ships from Dubai, United Arab Emirates and we offer worldwide delivery. Delivery charges will be automatically calculated at the checkout page.

    Delivery times vary depending on your country, but we recommend allowing 3-5 business days. We do everything we can to meet the delivery times but occasionally delivery times may be affected by factors beyond the control of Little Majlis and therefore cannot be guaranteed.

    Please be aware that when ordering goods from littlemajlis.com for delivery overseas (outside the UAE), you may be subject to import duties and taxes which are levied once the package reaches your country. Any local taxes and duties charged by your country are not included in your order price and must be paid by you upon delivery. Little Majlis has no control over these charges and as customs policies vary from country to country, we cannot predict what they may be. Please contact your local customs office for more information.

  • Shipping rates can vary depending on the weight and size of your products and your region and are calculated at checkout.

  • Yes, we offer free shipping to UAE addresses with a product order value over AED 100. Check the cart to see the current deal on free shipping.

  • Your order will be sent out via Aramex courier and tracking is available on all orders. You will receive an email notification from us to let you know that your order has been shipped and Aramex will contact you prior to delivery to confirm details and provide you with a parcel tracking number.

    In addition, customers registered with littlemajlis.com can check the delivery status of recent orders online. Click ‘My Account’ to view your recent orders.

  • Sorry habibi, collection of orders from Little Majlis is not currently available.